Shipping policy
SHIPPING POLICY
At Riwayat, we aim to provide you with a seamless shopping experience, including fast and reliable shipping.
Shipping Timeframes
- We process and dispatch all orders within 2-3 business days after the order is placed.
- Delivery times vary based on location but typically range from 7 business days for domestic orders.
- International shipping times will vary depending on the destination.
Shipping Charges
- Shipping charges, if any, will be calculated at checkout based on the destination and weight of the package.
- Free shipping may be offered for orders over a specific amount during promotional periods.
Order Tracking
- Once your order is shipped, you will receive an email confirmation with tracking details so you can monitor your package until delivery.
Delivery
- Please ensure that the shipping address provided is accurate to avoid delays or misdelivery.
- If a delivery is delayed or lost due to an incorrect address, Riwayat will not be responsible for the replacement or refund of the product.
Shipping & Returns
- For returns, the shipping cost is non-refundable unless the return is due to a defect or an error on our part.
- If you are exchanging a product, the cost of return shipping will be borne by the customer unless otherwise specified during the exchange process.
International Shipping
- International orders may be subject to additional customs duties and taxes, which will be the responsibility of the customer.
If you have any questions regarding your shipment, feel free to contact us at support@riwayatstudio.in. We’re here to help!
This policy complements your return and exchange process and ensures clarity for customers regarding shipping expectations.